Cancellation & Refund Policy

Booking & Deposits

• A  20% deposit is required to secure your spot.
• The remaining balance is payable on the day of the session. (Optional: You can offer full prepayment as well.)
• Deposits are non-refundable but may be transferable under certain conditions (see below).

2. Cancellation & Refund Policy

• More than 48 hours before the session:
  ✅ Deposit can be transferred to a future session within 3 months.
  ✅ If fully paid, you can receive a refund minus the deposit.
• Less than 48 hours before the session:
  ❌ Deposit is non-refundable and non-transferable.
  ❌ Full payment (if made) is non-refundable unless an exceptional circumstance arises.
• No-shows or cancellations on the day of the session:
  ❌ Full payment is required, and no refunds/transfers are given.

3. Rescheduling

• You may request to reschedule your session at least 48 hours in advance, and your deposit will be applied to the new date (valid for 3 months).
• Rescheduling within less than 48 hours is at our discretion and subject to availability.

4. Exceptional Circumstances

• We understand that emergencies happen. In case of illness or urgent situations, please contact us as soon as possible to discuss possible rescheduling.

5. Session Cancellations by Us

• In the rare event that we need to cancel or reschedule the session, you will be given the choice to either:
  ✅ Transfer your deposit/payment to another available date.
  ✅ Receive a full refund of any payments made.