Cancellation & Refund Policy
Booking & Deposits
- A 20% deposit is required to secure your spot.
- The remaining balance is payable on the day of the session. (Optional: You can offer full prepayment as well.)
- Deposits are non-refundable but may be transferable under certain conditions (see below).
2. Cancellation & Refund Policy
- More than 48 hours before the session:
✅ Deposit can be transferred to a future session within 3 months.
✅ If fully paid, you can receive a refund minus the deposit. - Less than 48 hours before the session:
❌ Deposit is non-refundable and non-transferable.
❌ Full payment (if made) is non-refundable unless an exceptional circumstance arises. - No-shows or cancellations on the day of the session:
❌ Full payment is required, and no refunds/transfers are given.
3. Rescheduling
- You may request to reschedule your session at least 48 hours in advance, and your deposit will be applied to the new date (valid for 3 months).
- Rescheduling within less than 48 hours is at our discretion and subject to availability.
4. Exceptional Circumstances
- We understand that emergencies happen. In case of illness or urgent situations, please contact us as soon as possible to discuss possible rescheduling.
5. Session Cancellations by Us
- In the rare event that we need to cancel or reschedule the session, you will be given the choice to either:
✅ Transfer your deposit/payment to another available date.
✅ Receive a full refund of any payments made.
